EastLake Tree Services ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.eastlaketree.com or contact us for tree care services.
Information We Collect
Information You Provide
When you request a quote, contact us, or submit a form on our site, we may collect:
- Name
- Email address
- Phone number
- Property address
- Details about your tree service needs
Information Collected Automatically
When you browse our site, we may automatically collect certain information through cookies, analytics tools, and similar technologies, including:
- IP address and approximate location
- Browser type and device information
- Pages visited and time spent on each page
- Referring website or search terms
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide estimates
- Schedule and deliver tree care services
- Improve our website and user experience
- Send follow-up communications about your service request
- Analyze site traffic and usage patterns
- Comply with legal obligations
Third-Party Services
We use third-party tools to help operate our website and analyze usage. These may include:
- Google Analytics / Google Tag Manager— for website traffic analysis
- Jobber— for scheduling and quote management
- Elfsight— for displaying customer reviews
These services may collect information in accordance with their own privacy policies. We encourage you to review their policies directly.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings. Blocking some cookies may affect site functionality.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who help us operate our business
- Law enforcement or regulatory agencies when required by law
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us using the information below.
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
- Phone: 404-850-1174
- Email: info@eastlaketnl.com
- Address: 830 Glenwood Ave SE, Atlanta, GA 30316