24/7 Emergency
Tree Services
in Atlanta
Our arbor care specialists stay on call 24/7 to help you in case of any tree related wind or storm damage. Average response time: under 2 hours.
Need Help Now?
24/7 emergency response. Storm damage, fallen trees, dangerous limbs. Average response under 2 hours.
Average Response Time: Under 2 Hours
Immediate Phone Response
When you call our emergency line, a real person answers, not a voicemail. Our dispatcher assesses your situation immediately and begins coordinating a crew response. We keep you informed every step of the way.
Rapid Crew Deployment
Our emergency crews are stationed throughout metro Atlanta and equipped with trucks, chainsaws, rigging equipment, and safety gear ready to deploy at a moment’s notice. Most emergency calls receive an on-site crew within 1 to 2 hours.
24/7/365 Availability
Tree emergencies do not wait for business hours. Our emergency tree service in Atlanta is available around the clock, every day of the year, including nights, weekends, and holidays. When a tree falls at 2 AM, we are the team Atlanta calls.
Responding to an Emergency Call
Three Reasons to Call EastLake Tree Services in an Emergency
- Branch and tree removal may be too dangerous to do yourself. Weak limbs are now more likely to fall.
- Trees may fall on a home or vehicle, block traffic, or cause injury to other people.
- Damage may be invisible; a storm might have saturated the roots and weakened the tree from within.
Emergency Tree Scenarios We Handle
Atlanta's severe thunderstorms, tornadoes, and ice storms can create dangerous tree emergencies at any time. Our ISA-certified arborists are trained to safely handle every type of emergency tree situation, no matter how complex.
Tree Fallen on House or Structure
A tree on your home is one of the most stressful emergencies a homeowner can face. Our crews arrive equipped to safely remove the tree from the structure, tarp exposed areas to prevent further water damage, and coordinate with your insurance adjuster. We document the damage thoroughly to support your claim.
Storm Damage & Downed Trees
After severe storms sweep through Atlanta, our emergency crews deploy to clear fallen trees from roadways, driveways, and properties. We prioritize calls involving safety hazards and blocked access. Our team works efficiently to restore access and eliminate dangerous debris as quickly as possible.
Tree Leaning Toward Structure
A tree that has suddenly developed a lean poses an imminent falling hazard, especially after heavy rain that saturates the soil. Our arborists assess whether the tree can be stabilized or needs immediate removal before it falls on your home, garage, fence, or vehicle.
Split Trunk or Major Limb Failure
Codominant stems and included bark can cause a tree’s trunk to split suddenly, especially during wind events or under the weight of ice. A split trunk is an emergency because the remaining portion can fail at any time. Our crews are equipped to safely remove split trees and make the area secure.
Hanging Limbs (Widow Makers)
Broken branches lodged in the canopy, known as widow makers, are extremely dangerous because they can fall without warning. Never attempt to remove a hanging limb yourself. Our certified arborists use professional rigging techniques to safely lower and remove hanging branches.
Trees on Power Lines or Vehicles
Trees that have fallen on power lines or vehicles require specialized expertise. Our teams coordinate with Georgia Power and local utilities when necessary. We never approach energized lines and follow strict safety protocols to protect our crews and your property during these high-risk removals.
For step-by-step guidance on what to do when a tree falls, read our detailed emergency tree removal guide and our fallen tree removal guide.
Insurance & Claims Guidance
Dealing with insurance after a tree emergency can be overwhelming. EastLake Tree Services has extensive experience working with homeowner's insurance companies throughout Atlanta and can help make the claims process as smooth as possible.
What Atlanta homeowners should know about insurance and emergency tree removal:
- Trees on structures:Most homeowner's insurance policies cover tree removal when a tree falls on your home, garage, fence, or other insured structure.
- Trees blocking access: If a fallen tree blocks your driveway or the only access to your home, many policies cover removal even if the tree did not damage a structure.
- Trees in the yard only: If a tree falls in your yard but does not damage any structure or block access, most standard policies do not cover removal. However, some policies include limited coverage (often $500 to $1,000).
- Documentation is critical: Take photos and video of the damage before anything is moved. Our team also documents the scene thoroughly and provides detailed invoices that insurance companies accept.
- We work with your adjuster: Our experienced team coordinates directly with your insurance adjuster, provides the documentation they need, and helps ensure your claim is processed efficiently.
Do not wait for your insurance company to approve the claim before calling us. Most policies require you to take reasonable steps to prevent further damage, which includes removing the tree and tarping exposed areas promptly.
The Importance of Tree Maintenance
In a storm damage situation quick action is critical to limiting further damage and preserving property value. EastLake Tree Services responds swiftly to your emergency call and arrives equipped to handle downed trees, broken branches, and storm debris safely and efficiently.
Regular tree maintenance by a certified arborist can greatly reduce the risk of tree-related emergencies. Proactive pruning, health assessments, and risk evaluations help identify potential hazards before they become dangerous.
Trees with dead branches or declining health are far more likely to fail during storms. Regular professional pruning reduces wind resistance and removes weak attachments before they become emergency hazards. Our Tree Risk Assessment (TRAQ) service identifies high-risk trees on your property so you can address problems before the next storm.
What to Do During a Tree Emergency in Atlanta
Ensure Personal Safety First
Move away from the damaged tree and any downed power lines. Do not attempt to remove the tree yourself. Keep family members and pets at a safe distance. If anyone is injured, call 911 immediately.
Call EastLake at 404-850-1174
Contact our 24/7 emergency line. Describe the situation, including whether the tree has struck a structure, is near power lines, or is blocking access. Our dispatcher will prioritize your call and deploy a crew.
Document the Damage
If it is safe to do so, take photos and video of the damage from multiple angles before anything is moved. This documentation is essential for your insurance claim.
Contact Your Insurance Company
File a claim with your homeowner’s insurance provider as soon as possible. Most policies require prompt notification. Let them know a professional tree service is on the way.
Let the Professionals Handle It
Our ISA-certified arborists arrive equipped with the right tools, rigging, and safety gear to handle the removal safely. We secure the area, remove the tree, tarp any exposed structures, and complete full debris cleanup.
For more detailed guidance, read our complete emergency tree removal guide which covers everything Atlanta homeowners need to know after a tree falls.
Tree Emergency? Stay Calm & Call EastLake Now!
Emergency Tree Resources for Atlanta Homeowners
Emergency Tree Removal Guide
Step-by-step guide for what to do when a tree falls on your property, including safety procedures and insurance steps.
Fallen Tree Removal Guide
Everything you need to know about removing a fallen tree safely, including costs, timeline, and cleanup.
Tree Removal Atlanta
Professional tree removal services in Atlanta by ISA-certified arborists for both emergency and planned removals.
Dead Tree Removal
Why dead trees are hazardous, how to identify them, and when to schedule removal before they become emergencies.
Tree Removal Cost Atlanta
Detailed pricing guide for tree removal in Atlanta, including emergency and standard removal costs.
Tree Risk Assessment
Identify high-risk trees on your property before the next storm with our professional TRAQ assessment.
Common Reasons Trees Fail in Storms
Frequently Asked Questions
Do you offer emergency tree services (if a tree falls at night)?
Absolutely. We’re available 24/7 for emergency calls, so if a tree falls in the middle of the night or on a weekend, you can reach us right away. We’ll spring into action to remove the tree and secure the area to keep you safe.
How fast can you come if I have a tree emergency?
We do our best to respond immediately. In many cases we can send out a crew the same day you call – often within hours for urgent situations. Our average response time for emergency tree removal in Atlanta is under 2 hours. Our team knows that time is critical during emergencies, so we prioritize your call and keep you updated on our arrival time.
If a tree falls on my house, will you work with my insurance company?
Yes, we will. We have lots of experience with storm damage situations and can work directly with your homeowner’s insurance to make the process easier for you. Our team will help document the damage and coordinate with the insurance adjuster, so you have one less thing to worry about during a stressful time.
Are you a local company, and what areas do you serve?
Yes – we’re a local company based in East Atlanta (Kirkwood area). We proudly serve the surrounding communities and the broader Metro Atlanta area, helping our neighbors with everything from routine tree maintenance to emergency storm cleanup.
What makes Eastlake Tree Services different from other tree companies?
We have a highly trained crew (including certified arborists), and we’re known for fair, honest pricing and meticulous cleanup – we always leave your yard neat, often cleaner than we found it. We even tackle specialized projects like detention pond maintenance, which most tree companies won’t touch. In short, with Eastlake you get professional expertise with a friendly, local touch.
How do I know I can trust Eastlake Tree Services with my trees?
Our reputation in the community speaks for itself. We’re proud to have a nearly five-star average rating and many happy repeat customers in East Atlanta. We’re also fully licensed and insured for your peace of mind, and we treat every property as if it were our own.
Do you only remove trees, or do you also do pruning and other care?
We handle just about every tree-related service, not just removals. In addition to safely removing trees, we offer expert pruning, stump grinding, and plant health care services like treating diseases or fertilizing. Think of us as your one-stop shop for tree care.
Is it safe to remove a large tree close to my house?
Yes – safety is our top priority. Our experienced team (led by certified arborists) carefully plans each removal and uses the proper equipment – like ropes or cranes – to protect your home and property. We’re also fully insured for your peace of mind.
Will you remove the stump and clean up after the job?
Definitely. We can grind the stump down below ground level so you won’t even know it was there, and we haul away all the leftover wood and debris. In fact, we pride ourselves on leaving your yard tidy – often cleaner than it was before we started the work!
What does it mean that your team includes ISA-Certified Arborists?
It means our tree experts have earned professional certification from the ISA (International Society of Arboriculture). In simple terms, they’ve been rigorously trained and tested in proper tree care and safety. Having ISA-certified arborists on our team gives you peace of mind that knowledgeable professionals are looking after your trees.
Will you try to save my tree or just cut it down?
Our goal is to do what’s best for you and your tree. If your tree is healthy or can be saved with pruning or treatment, we’ll let you know – we love preserving trees when possible. We only recommend removal when it’s truly necessary (for safety or health reasons), and we’ll always explain why.
I’m worried a tree in my yard might be dangerous – can you check it?
Absolutely. Our ISA-certified arborists have special training in advanced tree risk assessment (TRAQ), so they can determine if your tree poses any danger. We’ll inspect it and let you know if it’s at risk of falling or if it just needs some care.
How do I get an estimate, and is it free?
It’s easy – just give us a call or request a quote through our website and we’ll set up a visit. We’ll come out to assess your trees and provide a free, no-obligation estimate.
What factors affect the cost of tree work?
The cost depends on a few things, especially the size of the tree, the complexity of the job, and how long it will take. For example, removing a huge tree near power lines is more involved than trimming a small tree in an open yard. We’ll always explain the factors that go into the price and give you a fair, transparent quote up front.
Are you licensed and insured?
Absolutely – we are fully licensed to operate in Georgia and carry complete insurance coverage. This includes liability insurance and workers’ compensation, so both your property and our crew are protected at all times.